Frequently asked questions
Do we offer warranty?
At Stock Source, we are committed to ensuring your satisfaction an the longevity of our products. That is why we offer a comprehensive warranty to provide you with peace of mind.
Hardware Warranty
All of our hardware components come with a generous three-year warranty. This means that for a period of three years from the date of purchase, you can rest assured that any hardware issues will be promptly addressed and resolved by our team. This warranty covers defects and malfunctions that may occur under normal use and conditions.
Installation Warranty
In addition to our hardware warranty, we also provide a one-year warranty on our installation services. We take pride in our skilled installation team, and we want to ensure that your newly installed glass and mirror products are free from installation-related issues. If you encounter any problems within the first year after installation, our team will be there to make it right.
What area do we serve?
Our service area extends from the stunning Florida Keys up to the vibrant West Palm region. We are dedicated to serving the communities within this expansive stretch, ensuring everyone in this area has access to our exceptional glass and mirror products, as well as our top-notch services.
For projects outside of this primary service area, we are open to exploring possibilities based on the specific requirements and nature of the project. Our commitment to our clients remains unwavering, and we strive to accommodate and cater to various locations, always prioritizing exceptional results and customer satisfaction.
How is the order process?
1. Estimation and Precise Measurements We begin the order process by providing an estimate for your project. Our team will visit your location to take precise measurements, ensuring that your glass or mirror is customized to fit your exact specifications.
2. Order Placement Once you have approved the project and the estimate, we proceed to place the order for the glass or mirror. This step involves selecting the type, size, and any additional customization options to meet your specific needs.
3. Glass Production After the order is placed, we work with our trusted suppliers to procure the glass. Our commitment to quality means that we source only the finest materials to ensure your complete satisfaction.
4. Installation On a scheduled date, our skilled installation team will arrive at your location to complete the installation. We take pride in our precise and professional installation process, ensuring that your glass or mirror product is securely and beautifully installed.
Payment methods
We offer a variety of convenient payment methods to accommodate your preferences:
Cash: For those who prefer the simplicity of cash transactions, we gladly accept cash payments.
Check: You can also choose to pay by check, providing a traditional and secure payment option.
Zelle: We offer the convenience of Zelle for quick and hassle-free electronic payments.
Credit or Debit Card: To ensure flexibility, we accept credit and debit card payments, allowing you to use your preferred card for your convenience.
